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3:40 PM ET, August 19, 2008

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Tom Krazit / CNET News.com:
Apple customer satisfaction scores gain at rivals' expense  —  Apple blew away its PC industry peers in this year's American Customer Satisfaction Index, perhaps because it was the only company that didn't release a Windows Vista PC.  —  The University of Michigan released its annual ACSI scores Tuesday …
Jeff Smykil / Infinite Loop:
Apple's customer satisfaction up despite struggling industry
Discussion: The Digital Home
Erick Schonfeld / TechCrunch:   Google Tops Website Customer Satisfaction Index
Saul Hansell / New York Times:
Verizon's FiOS: A Smart Bet or a Big Mistake?  —  Four years ago, Verizon Communications embarked on an ambitious and expensive plan to run fiber optic cables, which can deliver ultra-fast Internet service and dozens of high-definition video channels along with old-fashioned telephone service …
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Saul Hansell / Bits:
A Bear Speaks: Why Verizon's Pricey FiOS Bet Won't Pay Off  —  As I discuss in an article published Tuesday, FiOS is a monumental bet by Verizon on the future.  It will cost $23 billion to run fiber past 18 million homes, roughly half of those served by Verizon.
Michael Arrington / TechCrunch:
Apple Is Flailing Badly At The Edges  —  My first computer, purchased by my parents after nearly a year of begging, was an Apple II+.  That was 1982.  I was a Windows user for the next 20 years, but went back to Mac when they switched to Intel chips a couple of years ago.
Pew Research Center:
Key News Audiences Now Blend Online and Traditional Sources  —  Audience Segments in a Changing News Environment  —  For more than a decade, the audiences for most traditional news sources have steadily declined, as the number of people getting news online has surged.
Amy Schatz / Wall Street Journal:
Google Will Offer Services for Bloggers at the Conventions  —  WASHINGTON — Google Inc. will help set up a two-story, 8,000 square-foot headquarters for hundreds of bloggers descending on the Democratic convention in Denver next week, and it will offer similar services at the Republican convention …
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Julian Sanchez / Ars Technica:
Google to help bloggers blanket Dem, GOP conventions
Discussion: Google Watch and Threat Level
Mark Wilson / Gizmodo:
LEAKED: First Shots of iPhone Nike+ Interface  —  We've known that Nike+ has long been in development for the iPhone.  Now we're finally getting a peek at the first shots of the interface.  From what we can skim, Nike+ users will get all of the nifty performance graphs right on the phone …
Discussion: MacRumors and CrunchGear
Thomas Lee / Minneapolis Star Tribune:
YouTube co-founder looks for his next success  —  St. Paul Central grad Jawed Karim talks about launching start-ups, being an entrepreneur and Silicon Valley.  —  Many university students spend summer break painting houses, backpacking through Europe or spending some quality time with Madden 08.
Discussion: Valleywag and HipMojo.com
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Michael Learmonth / Silicon Alley Insider:
Missing YouTube Founder Flees Facebook Froth In Valley, Seeks …
Discussion: Valleywag
Vincent Nguyen / SlashGear:
Palm Quietly Unveils the Treo Pro Smartphone  —  Early this morning, Palm released two official press photos of the Treo Pro along with a short video of the handset in action.  The company didn't reveal a whole lot of information other than the following: the Treo Pro smartphone features …
Ina Fried / Beyond Binary:
Microsoft relaxes virtual-machine rules  —  Microsoft on Tuesday announced a change in its licensing policy to make it easier for businesses that want the ability to shift server software that is running in a virtual machine from one physical machine to another.
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Don Reisinger / Mashable!:
Lotame Grabs $13 Million in Funding for New Advertising Idea  —  Online advertising is the key to the future for companies that want to be successful, but a small firm called Lotame has just raised $13 million in Series B funding to take aim at advertisers and provide a unique way of getting in front of the target audience.
Kiyoshi Takenaka / Reuters:
Overheated iPod nano caused fires  —  TOKYO (Reuters) - Japan's trade ministry said on Tuesday that three fires had been caused by overheating Apple iPod nanos, which it said could be due to a battery defect.  —  No one was injured in the three fires involving the music players made by Apple Inc …
Discussion: PC World and eWeek
RELATED:
BBC:
Reports of iPod Nanos overheating
Kelly Fiveash / The Register:
A third of Vista PCs downgraded to XP  —  Vista's death march picked up some pace yesterday, after a metrics researcher revealed that nearly 35 per cent of PCs built to run the Windows operating system have been downgraded to XP.  —  In a survey of more than 3,000 computers …
Larry Dignan / Between the Lines:
Mobile handset sales down in 2Q: Market share race has three horses  —  NPD Group on Tuesday announced its second quarter handset sales tally and 28 million units were shipped to consumers, down 13 percent from a year ago.  —  According to NPD, second quarter handset revenue was $2.4 billion, down 2 percent from a year ago.
Discussion: Gearlog and Electronista
Royal Pingdom:
New SSL policy in Firefox hurting tens of thousands of sites  —  With Firefox 3, Mozilla has changed the way Firefox handles SSL certificates.  This change could scare away visitors from tens of thousands of websites that have expired or self-signed SSL certificates.
Muxtape:
No artists or labels have complained.  The site is not closed indefinitely.  Stay tuned.  —  Beta users of Muxtape For Bands: you are unaffected by this outage.
Rafat Ali / paidContent.org:
Our Newest Report: Online Advertising VC and M&A Deals In The Last Year  —  Following our analysis of Social Media Deals, we've pleased to announce our first Online Advertising Deals Report, charting activity in venture capital and mergers & acquisitions from Q107 to Q208.
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Adobe AIR Team Blog:
HTC Hero: The first Android device with Flash  —  Adrian Ludwig from Adobe shared some very exciting news when he recently demoed Flash Player running inside of the new HTC Hero web browser.
MIX Online:
In Defense of CSS Grid Frameworks  —  CSS grid frameworks seem to have a pretty tarnished image as far as philosophical topics in front-end web development go.  One quick search will reap a plethora of blog posts and articles on the topic.
Microsoft Startup Zone:
Business plans, business models, who needs them?  —  For a long time I have wanted to write a post about the irrelevance of business plans.  Twitter got VC funding with no business plan and no business model.
Intel Software Network Blogs:
Among the Computing Greats- A night at the ACM Awards  —  My background and inclination, lead me to want to report on my recent trip to the ACM Awards like I would the Oscar's... “Dr. Andrew Chien was looking debonair …
OSCON:
OSCON Early Registration Extended  —  Open source technologies are some of the most economical choices you can make for your business and we've just made it a little easier to get the info you need to maximize …
Zoho Blogs:
Announcing The Social Way To Get Things Done: Zoho Projects 2.0  —  Today we're excited to end the ‘mystery’ and announce Zoho Projects 2.0.  What is so exciting about this launch?  It will change how teams get work done.
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 More Items: 
Gale Holland / Los Angeles Times:
Free digital texts begin to challenge costly college textbooks in California
Discussion: TeleRead
Barry Schwartz / Search Engine Land:
Google Launches Enhanced 404 Widget
InfoWorld:
Judge dissolves gag order against MIT students
Discussion: CNET News.com
Dean Takahashi / VentureBeat:
Intel Developer Forum: Chairman Craig Barrett takes us on a world tech tour
Paul Miller / Engadget:
Archos 5, 5g and 7 “internet media tablets” …
Discussion: Electronista, Crave and SlashGear
Jonathan Richards / Times of London:
Hundreds sued for sharing video games
Discussion: p2pnet and TECH.BLORGE.com
Mark Potts / Recovering Journalist:
What Will Happen When the Presses Go Silent?
Dwight / TechBlog:
It lives! City of Houston turns on free downtown Wi-Fi
 Earlier Items: 
Lee Odden / Online Marketing Blog:
Internet Marketing Conference Tips: Robert Scoble FastCompany.TV
Dean Takahashi / VentureBeat:
rmbr launches mobile app to get rid of business cards
Chris Matyszczyk / Technically Incorrect:
Ralph Lauren wants you to want him right now
Jacqui Cheng / Ars Technica:
TinEye image search helps ferret out copyright ripoffs
Adrian Kingsley-Hughes / Hardware 2.0:
Dell Inspiron 910 customers can choose between XP and Ubuntu
Jason Kincaid / TechCrunch:
NewsCred Goes Public With Credibility-Based News Source