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6:40 AM ET, February 17, 2007


 Top Items: 
Turning Up the Volume of Customer Voice  —  In 1996, we launched to provide technical support resources to our customers.  Soon after, we began selling hardware over the Internet.  Back in the early days, most of the focus was on e-commerce.  Today, having a web presence …
Richard MacManus / Read/WriteWeb:
Dell 2.0: Launches Digg Clone and Video Sharing Site
Discussion: Mashable! and WebMetricsGuru
Marshall Kirkpatrick / TechCrunch:   Dell Pays Tribute to Digg with New IdeaStorm Site
Humble Beginnings  —  Electronic Arts founder Trip Hawkins had a lifelong fascination with games.  "I fell in love with complex board games like Strat-O-Matic and Dungeons & Dragons," he told us.  "I realized I was making invaluable social connections from playing games and that my brain was more active."
Discussion: Kotaku, GigaGamez, Game | Life and Joystiq
KPaul /
Halo 3 Beta FAQ  —  Is Halo 3 beta registration closed?  —  Yes, phases one and two of the beta have already ended.  If you haven't received an email by this point, then you were not one of the lucky few.  —  Is there no other way?!  —  If you didn't get in to either phase …
Roy Mark /
DirectRevenue to Pay Back 'Spyware' Gains  —  Adware distributor DirectRevenue today settled Federal Trade Commission (FTC) charges of unfair and deceptive trade practices of installing unwanted and unsolicited spyware unto consumers' computers.  —  DirectRevenue, which is also entangled …
Discussion: Techdirt
John Gruber / Daring Fireball:
Translation From PR-Speak to English of Selected Portions of Macrovision CEO Fred Amoroso's Response to Steve Jobs's 'Thoughts on Music'  —  Source: "Macrovision's Response to Steve Jobs's Open Letter". … F**k you, Jobs. … We've been helping and encouraging the entertainment industry …
Discussion: brainwagon, Ars Technica and digg
Kim Zetter / Wired News:
$82 Buys E-Voting Secrets  —  For a mere $82 a computer scientist and electronic voting critic managed to purchase five $5,000 Sequoia electronic voting machines over the internet last month from a government auction site.  And now he's taking them apart.  —  Princeton computer science …
Discussion: Techdirt and Engadget
Danny Sullivan / Search Engine Land:
Wikipedia Enters Top Ten Most Visited Sites  —  Impressive.  Scanning the latest top web sites rankings from comScore for January 2007 , Wikipedia sites are highlighted for just entering the top ten most visited.  OK, technically — they're in the top ten for having the most unique visitors.
Elinor Mills / CNET
Google hears static on radio bid  —  news analysis The departure last week of two top Google radio ad honchos had observers wondering whether the search giant could conquer the old-fashioned $20 billion radio industry with its new-fashioned technology.  —  With stations loathe to give …
Discussion: Slashdot
NetNewsWire 3.0d46 sneak-peek release  —  I just posted NetNewsWire 3.0d46, a new sneak-peek release of NetNewsWire.  Important: it's not even a beta: there are more features to do, and it definitely has bugs.  The "d" stands for danger.  —  You can download it from the beta page.
Bill Slawski / Search Engine Land:
Google Customize Search Engines to Harness The Wisdom of Experts?  —  Back in October, 2006, Google announced on the Official Google Blog that they were enabling people to create their own custom search engines.  —  If you asked yourself why they were doing this, and how it might provide benefits …
Discussion: SEO by the SEA
Eric Savitz / Tech Trader Daily:
Microsoft: Mixed Analyst Reaction To Warning On Vista Sales; Stock Sells Off  —  Microsoft (MSFT) shares have sold off about 2% today in reaction to CEO Steve Ballmer's warning that some Street forecasts for fiscal 2008 sales of Windows Vista are too optimistic.
Saul /
Y Europe can seed growth of its new stars  —  Europe has so far under-delivered in terms of globally successful technology startups.  —  But we're starting to turn a corner in Europe as we start to leverage some of our emerging assets.  We've always had great talent (especially …
Neil Patel / Pronet Advertising:
5 Sure-Fire Social Media Headline Formulas That Work  —  Although content is important when you are trying to leverage social media sites like Netscape or Digg, the story title used for the submission maybe as important if not more important.  Here are a few types of titles that I have found to be effective.
Pat Phelan / Roam4free:
Huge USA carrier wins first round over allfreecalls  —  Our allfreecalls provider in Iowa today took flight due to increasing pressure from a large USA based carrier.  —  We are working on getting a new number up.  —  We expect to be back in business on Monday afternoon.Please watch …
Sarah McBride / Wall Street Journal:
Hollywood Weighs Copyright Protections  —  Forces in Music Industry Close In  —  On Filmmakers Amid Online Piracy  —  Apple Inc. Chief Executive Steve Jobs's recent open letter urging that digital music be distributed free of copyright protections was aimed at the recording industry.
Discussion: PaidContent
Bruce Meyerson / Associated Press:
Vonage narrows 4Q loss to $65 million, meeting forecasts  —  NEW YORK (AP) - Vonage Holdings Corp. on Thursday narrowed its fourth-quarter loss to $65 million as revenue nearly doubled, but the Internet phone company's stock fell to a new all-time low amid worries about weak subscriber growth.
Mark Evans:
Vonage: Bullish or Bearish?
Justin Haugh / Official Google Reader Blog:
One subscriber, two subscribers, three...  When building a product, your top priority should always be the needs of your users.  Here on the Google Reader team, we pride ourselves in being responsive to the complaints and feature requests of those who read feeds using our service.
Danny Sullivan / Search Engine Land:
Google Reader Reporting Subscriber Numbers, Offers New Publishers Guide
Discussion: WebProNews
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Upload Web Receipts for scanning with the new Google Chrome add-on  —  Remember the days of keeping receipts in a shoebox?  Sure, you had them all in one place, but they weren't organized, they weren't sorted …
CareerArc: How Square's Debut Draws Concerns Over IPO “Ratchets” & Impact on Tech Talent  —  Square's IPO points a spotlight on “IPO Ratchets”—now a common demand among tech investors.  But how might ratchets affect employees?
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 More Items: 
Scott Leith / Atlanta Journal-Constitution:
AJC announces restructuring
Jeff Jarvis / BuzzMachine:
A day at NPR  —  I've thoroughly enjoyed my day at NPR.
Amit Agarwal / Digital Inspiration:
Adobe myFeedz - an RSS Aggregator That Learns from You
David Dalka:
Yahoo Suggestions - Suggestion Deleted
Discussion: Bruce Clay, Inc. Blog and digg
Frank Gruber / Somewhat Frank:
AOL Supports OpenID By Enables Over 63 Million AOL User Accounts
Barry Schwartz / Search Engine Land:
Google AdWords Quality Score Has Major Bug
Jordan McCollum / Andy Beal's Marketing Pilgrim:
Trusted Software Downloads Get in with Yahoo, Microsoft
Jesselinden / Official Linden Blog:
We're developing feedback needed!
 Earlier Items: 
Andrew E. Kramer / New York Times:
Russian Judge Dismisses Any Penalty in Piracy Case
Ken Fisher / Ars Technica:
Vista "Express Upgrade" anything but express
Discussion: Slashdot
Elinor Mills / ZDNet:
Google snags AdScape for $23 million, source says
Thomas Ricker / Engadget:
DRM: the state of disrepair
Business Week:
Gannett's New Lease On News
Yu-Mei / Popgadget:
Dandella GPS  —  They call it a Dandella, named for a dandelion …
Discussion: Ubergizmo and All Points Blog
Matt /
Not my job doesn't exist anymore in newspapers
Zulfikar Ramzan /
Drive-By Pharming: How Clicking on a Link Can Cost You Dearly