Top Items:

Turning Up the Volume of Customer Voice — In 1996, we launched www.dell.com to provide technical support resources to our customers. Soon after, we began selling hardware over the Internet. Back in the early days, most of the focus was on e-commerce. Today, having a web presence …
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Dell 2.0: Launches Digg Clone and Video Sharing Site — This morning Dell unveiled a couple of community-focused sites, essentially jumping into the web 2.0 waters with a splash. They've released a digg-like community site called IdeaStorm and a video sharing site called StudioDell.

Dell Pays Tribute to Digg with New IdeaStorm Site
Discussion:
Digital Media Wire

Microsoft Plays Down a Sales Lift From Vista — Wall Street analysts are being too optimistic about sales of Windows Vista, Steven A. Ballmer, Microsoft's chief executive, told financial analysts in New York on Thursday. — Vista, the latest version of the Windows operating system …
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One subscriber, two subscribers, three... When building a product, your top priority should always be the needs of your users. Here on the Google Reader team, we pride ourselves in being responsive to the complaints and feature requests of those who read feeds using our service.
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Google Reader Reporting Subscriber Numbers, Offers New Publishers Guide
Discussion:
WebProNews


Humble Beginnings — Electronic Arts founder Trip Hawkins had a lifelong fascination with games. "I fell in love with complex board games like Strat-O-Matic and Dungeons & Dragons," he told us. "I realized I was making invaluable social connections from playing games and that my brain was more active."

$82 Buys E-Voting Secrets — For a mere $82 a computer scientist and electronic voting critic managed to purchase five $5,000 Sequoia electronic voting machines over the internet last month from a government auction site. And now he's taking them apart. — Princeton computer science …

Wikipedia Enters Top Ten Most Visited Sites — Impressive. Scanning the latest top web sites rankings from comScore for January 2007 , Wikipedia sites are highlighted for just entering the top ten most visited. OK, technically — they're in the top ten for having the most unique visitors.
Discussion:
LeeAnn Prescott, Digital Media Wire, SEO Consultant Esoos Bobnar, Micro Persuasion and comScore

Vonage narrows 4Q loss to $65 million, meeting forecasts — NEW YORK (AP) - Vonage Holdings Corp. on Thursday narrowed its fourth-quarter loss to $65 million as revenue nearly doubled, but the Internet phone company's stock fell to a new all-time low amid worries about weak subscriber growth.
Discussion:
IP Telephony, VoIP, Broadband
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Google Customize Search Engines to Harness The Wisdom of Experts? — Back in October, 2006, Google announced on the Official Google Blog that they were enabling people to create their own custom search engines. — If you asked yourself why they were doing this, and how it might provide benefits …
Discussion:
SEO by the SEA


Google tiptoes into venture capital — Google has committed money to two Indian venture capital firms, saying fledgling companies in India with good ideas have too few avenues for financial support. — Google invested undisclosed amounts into small venture firms Seedfund and Erasmic.

DirectRevenue to Pay Back 'Spyware' Gains — Adware distributor DirectRevenue today settled Federal Trade Commission (FTC) charges of unfair and deceptive trade practices of installing unwanted and unsolicited spyware unto consumers' computers. — DirectRevenue, which is also entangled …
Discussion:
Techdirt

Huge USA carrier wins first round over allfreecalls — Our allfreecalls provider in Iowa today took flight due to increasing pressure from a large USA based carrier. — We are working on getting a new number up. — We expect to be back in business on Monday afternoon.Please watch …


Apple to re-enter the sub-notebook market — A tiny sub-notebook on its way from Apple Inc. is expected to re-establish the Mac maker as a leader in the field of compact computing while drawing parallels to the legendary PowerBook 2400 along the way. — It's been nearly ten years since …
Discussion:
MacUser, Gizmodo, Infinite Loop, Tom Raftery's I.T. views, GottaBeMobile.com, O'Grady's PowerPage, Apple Gazette, VoIP & Gadgets Blog, Engadget, Slashdot and digg


Y Europe can seed growth of its new stars — Europe has so far under-delivered in terms of globally successful technology startups. — But we're starting to turn a corner in Europe as we start to leverage some of our emerging assets. We've always had great talent (especially …


DRM: the state of disrepair — Last week's "discussion" surrounding the merits of DRM was a rare glimpse into the heavy C-level posturing usually obstructed by the gold-plated doors of the digital music industry. The event was, of course, kicked off by none other than Steve Jobs in his open letter titled …


AOL Supports OpenID By Enables Over 63 Million AOL User Accounts — AOL SUPPORTS OPENID BY ENABLING OVER 63 MILLION AOL USER ACCOUNTS — Managing the login credentials for every web site or service you sign up for tends to be a daunting task. Remember your username is "somewhatfrank" …

Gannett's New Lease On News — "Pro-am" harnesses the power of citizen journalism — One of the never-ending delights of the human condition is the flukiness of inspiration, how creativity sometimes springs from unlikely places. And so it is that the newspaper chain with the most interesting …