Techmeme
July 19, 2014, 2:35 PM

Top News

Adrianne Jeffries / The Verge:
How warped incentives for Comcast's “retention specialists” lead to a vexing cancellation call  —  Here's why your Comcast rep is yelling at you  —  Warped employee incentives and an absence of competition make bad customer service inevitable  —  In 2006, a man named Vincent …
Josh Constine / TechCrunch:
Snapchat Files Trademarks To Handle Payments  —  Snappay?  Snapchat may try to monetize by processing peer-to-peer payments, money transfers, or online payments, according to two trademarks it filed earlier this week.  Owned by Snapchat and filed on July 11th by an attorney at Cooley …
Ashlee Vance / Businessweek:
Amazon's Cloud Is One of the Fastest-Growing Software Businesses in History  —  Five billion dollars.  —  That's how much Amazon.com (AMZN) will rake in from its cloud computing business this year, according to a new estimate from Pacific Crest Securities.  If true, it's an incredible figure.
Tweets: @bfrist
Chance Miller / 9to5Google:
Google and Samsung's relationship continues to worsen, this time over wearables  —  According to a new report out of The Information, the already tense relationship between Samsung and Google has begun to worsen thanks to both of their own lines of wearables.
Todd Bishop / GeekWire:
Internal memo: Microsoft to cut off all ‘external staff’ after 18 months, imposing mandatory 6-month break  —  An internal Microsoft memo, distributed earlier today, imposes new restrictions on the company's use of “external staff” — including a new limit on people who work on projects for Microsoft through vendors.
Lenovo Newsroom:
Lenovo will continue selling 8" and 10" Windows tablets in the US, new models coming this holiday  —  Clarification on Lenovo Statement on Sales of Small Screen Windows-Based Tablets  —  We will continue to bring new Windows devices to market across different screen sizes …
Greg Sterling / Search Engine Land:
Yahoo Search Share Falls Below 10 Percent For “All-Time Low”  —  We're on the cusp of new comScore U.S. search market share data for June.  According to financial analyst notes, releasing the numbers early, desktop search declined for the fifth consecutive month after a period of growth in mid-2013.

Sponsor Posts

Microsoft:
Hack for Humanity do-gooders bring world of help to refugees  —  Microsoft project answers Hack for Good challenge; participants use skills in marketing, data science and more to help SCM Medical Missions better manage its humanitarian efforts with refugees.
eero:
Ready to revolutionize your WiFi? eero now available at a Best Buy near you.  —  Get an up-close look at eero - and other connected home innovations - at nearly 600 US stores.
Worldpay:
UX expectations are higher than ever  —  How does your payment process stack up now - and in the future?  Find out more.
Zoho:
Introducing Zoho CRM Mobile Add-On for Google Sheets.  —  It is not uncommon that small and medium businesses use Google Sheets to store and maintain customer information, until they come to realize the need for a CRM system to keep up with their growth.
Brookings Institution:
Why Pokemon Go's technology is no fad  —  Pokemon Go has ignited the digital world.  Every news organization has reported on why Pokemon Go, the smartphone app based on the Japanese cartoon game from the 1990s, is extraordinarily popular.
 

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