Techmeme
July 19, 2014, 12:30 PM

Top News

Adrianne Jeffries / The Verge:
How warped incentives for Comcast's “retention specialists” lead to a vexing cancellation call  —  Here's why your Comcast rep is yelling at you  —  Warped employee incentives and an absence of competition make bad customer service inevitable  —  In 2006, a man named Vincent …
Josh Constine / TechCrunch:
Snapchat Files Trademarks To Handle Payments  —  Snappay?  Snapchat may try to monetize by processing peer-to-peer payments, money transfers, or online payments, according to two trademarks it filed earlier this week.  Owned by Snapchat and filed on July 11th by an attorney at Cooley …
Ashlee Vance / Businessweek:
Amazon's Cloud Is One of the Fastest-Growing Software Businesses in History  —  Five billion dollars.  —  That's how much Amazon.com (AMZN) will rake in from its cloud computing business this year, according to a new estimate from Pacific Crest Securities.  If true, it's an incredible figure.
Tweets: @bfrist
Lenovo Newsroom:
Lenovo will continue selling 8" and 10" Windows tablets in the US, new models coming this holiday  —  Clarification on Lenovo Statement on Sales of Small Screen Windows-Based Tablets  —  We will continue to bring new Windows devices to market across different screen sizes …
Todd Bishop / GeekWire:
Internal memo: Microsoft to cut off all ‘external staff’ after 18 months, imposing mandatory 6-month break  —  An internal Microsoft memo, distributed earlier today, imposes new restrictions on the company's use of “external staff” — including a new limit on people who work on projects for Microsoft through vendors.
Alyson Shontell / Business Insider:
Uber Is Being Audited By Rudy Giuliani's Team About Its Driver Background Check Process  —  On-demand car service and logistics company Uber has retained former NYC mayor Rudy Giuliani to conduct an audit on its driver background check process.  —  Recently, some of Uber's drivers have stirred …
Greg Sterling / Search Engine Land:
Yahoo Search Share Falls Below 10 Percent For “All-Time Low”  —  We're on the cusp of new comScore U.S. search market share data for June.  According to financial analyst notes, releasing the numbers early, desktop search declined for the fifth consecutive month after a period of growth in mid-2013.

Sponsor Posts

Microsoft:
Helping homeless parents forge their futures  —  Meet the Detroit nonprofit that's inspiring employees through on-the-job education and training.
eero:
“The eero Beacon is the perfect addition to its family of products”  —  See what TechCrunch had to say about the 2nd generation of eero WiFi systems.
Zoho:
Zoho partners with LinkedIn to bring Sales Navigator to Zoho CRM  —  Twenty-eight percent of sales reps and business development professionals are using social selling tools 3-5 hours per week, with over 20% spending 5-10 hours per week.
Vantiv:
Join us for a webinar on Deploying payments technology in the cloud: Debunk the myths!  —  Tune in for a panel discussion hosted by Vantiv in collaboration with Microsoft where experts will be discussing the benefits …
Worldpay:
Ever imagine how payments on a VR headset work?  —  Check out our demo here.
 

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More News

Roberto Baldwin / The Next Web:
Emil Protalinski / The Next Web:
Alyson Shontell / Business Insider:

Earlier Picks

Emil Protalinski / The Next Web:
Jared Newman / PC World:
Peter Kafka / Re/code:
Steve Dent / Engadget: