Techmeme
July 19, 2014, 12:30 PM

Top News

Adrianne Jeffries / The Verge:
How warped incentives for Comcast's “retention specialists” lead to a vexing cancellation call  —  Here's why your Comcast rep is yelling at you  —  Warped employee incentives and an absence of competition make bad customer service inevitable  —  In 2006, a man named Vincent …
Josh Constine / TechCrunch:
Snapchat Files Trademarks To Handle Payments  —  Snappay?  Snapchat may try to monetize by processing peer-to-peer payments, money transfers, or online payments, according to two trademarks it filed earlier this week.  Owned by Snapchat and filed on July 11th by an attorney at Cooley …
Ashlee Vance / Businessweek:
Amazon's Cloud Is One of the Fastest-Growing Software Businesses in History  —  Five billion dollars.  —  That's how much Amazon.com (AMZN) will rake in from its cloud computing business this year, according to a new estimate from Pacific Crest Securities.  If true, it's an incredible figure.
Tweets: @bfrist
Lenovo Newsroom:
Lenovo will continue selling 8" and 10" Windows tablets in the US, new models coming this holiday  —  Clarification on Lenovo Statement on Sales of Small Screen Windows-Based Tablets  —  We will continue to bring new Windows devices to market across different screen sizes …
Todd Bishop / GeekWire:
Internal memo: Microsoft to cut off all ‘external staff’ after 18 months, imposing mandatory 6-month break  —  An internal Microsoft memo, distributed earlier today, imposes new restrictions on the company's use of “external staff” — including a new limit on people who work on projects for Microsoft through vendors.
Alyson Shontell / Business Insider:
Uber Is Being Audited By Rudy Giuliani's Team About Its Driver Background Check Process  —  On-demand car service and logistics company Uber has retained former NYC mayor Rudy Giuliani to conduct an audit on its driver background check process.  —  Recently, some of Uber's drivers have stirred …
Greg Sterling / Search Engine Land:
Yahoo Search Share Falls Below 10 Percent For “All-Time Low”  —  We're on the cusp of new comScore U.S. search market share data for June.  According to financial analyst notes, releasing the numbers early, desktop search declined for the fifth consecutive month after a period of growth in mid-2013.

Sponsor Posts

Microsoft:
Hackathon app helps prison inmates learn to code  —  The Coding Unbarred app will teach inmates tech and programming skills, a goal of nonprofit Unloop to help decrease recidivism, in which inmates often cycle in and out of lockup.
eero:
Tired of slow, unreliable WiFi?  Join the eero beta program!  —  Want to help us build the best WiFi system for modern homes and test new hardware + features before anyone else?  Project E.E.R.O. is open for applications!
Worldpay:
So your users are subscribing...  What are the next steps to maximize revenue?  Read these best practices.
Zoho:
Zoho CRM 2016 is ready.  —  Our biggest release ever brings multichannel sales, a brand-new email client for salespeople, a marketplace where developers can connect with end users, and much more.
Brookings Institution:
Why Pokemon Go's technology is no fad  —  Pokemon Go has ignited the digital world.  Every news organization has reported on why Pokemon Go, the smartphone app based on the Japanese cartoon game from the 1990s, is extraordinarily popular.
 

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More News

Roberto Baldwin / The Next Web:
Emil Protalinski / The Next Web:
Alyson Shontell / Business Insider:

Earlier Picks

Emil Protalinski / The Next Web:
Jared Newman / PC World:
Peter Kafka / Re/code:
Steve Dent / Engadget: