Techmeme
July 19, 2014, 2:55 PM

Top News

Adrianne Jeffries / The Verge:
How warped incentives for Comcast's “retention specialists” lead to a vexing cancellation call  —  Here's why your Comcast rep is yelling at you  —  Warped employee incentives and an absence of competition make bad customer service inevitable  —  In 2006, a man named Vincent …
Ashlee Vance / Businessweek:
Amazon's Cloud Is One of the Fastest-Growing Software Businesses in History  —  Five billion dollars.  —  That's how much Amazon.com (AMZN) will rake in from its cloud computing business this year, according to a new estimate from Pacific Crest Securities.  If true, it's an incredible figure.
More: Re/codeTweets: @ahess247 and @bfrist
Josh Constine / TechCrunch:
Snapchat Files Trademarks To Handle Payments  —  Snappay?  Snapchat may try to monetize by processing peer-to-peer payments, money transfers, or online payments, according to two trademarks it filed earlier this week.  Owned by Snapchat and filed on July 11th by an attorney at Cooley …
Chance Miller / 9to5Google:
Google and Samsung's relationship continues to worsen, this time over wearables  —  According to a new report out of The Information, the already tense relationship between Samsung and Google has begun to worsen thanks to both of their own lines of wearables.
Claire Cain Miller / New York Times:
How some universities have attracted more women to computer science: mentoring, high school programs, and revamped introductory courses  —  Women in Tech: Some Universities Crack Code in Drawing Women to Computer Science  —  One of the reasons so few women work in tech is that few choose to study computer science or engineering.
Todd Bishop / GeekWire:
Internal memo: Microsoft to cut off all ‘external staff’ after 18 months, imposing mandatory 6-month break  —  An internal Microsoft memo, distributed earlier today, imposes new restrictions on the company's use of “external staff” — including a new limit on people who work on projects for Microsoft through vendors.
Greg Sterling / Search Engine Land:
Yahoo Search Share Falls Below 10 Percent For “All-Time Low”  —  We're on the cusp of new comScore U.S. search market share data for June.  According to financial analyst notes, releasing the numbers early, desktop search declined for the fifth consecutive month after a period of growth in mid-2013.

Sponsor Posts

Microsoft:
Team ENTy of Romania crowned 2016 Imagine Cup World Champion  —  Team ENTy's project is an app for monitoring balance and posture.  Imagine Cup aims to give young developers the opportunity to acquire new and critical technical …
eero:
Ready to revolutionize your WiFi? eero now available at a Best Buy near you.  —  Get an up-close look at eero - and other connected home innovations - at nearly 600 US stores.
Worldpay:
What's the future of digital consumption?  —  Based on research from 7000+ consumers globally, discover how people pay for digital goods today and how they expect that to change.
Zoho:
Zoho Data Centers in Europe  —  We are pleased to announce the opening of two data centers in Europe — one in Amsterdam, the Netherlands and another in Dublin, Ireland.  With our new data centers …
Brookings Institution:
Why Pokemon Go's technology is no fad  —  Pokemon Go has ignited the digital world.  Every news organization has reported on why Pokemon Go, the smartphone app based on the Japanese cartoon game from the 1990s, is extraordinarily popular.
 

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