Techmeme
July 19, 2014, 1:05 PM

Top News

Adrianne Jeffries / The Verge:
How warped incentives for Comcast's “retention specialists” lead to a vexing cancellation call  —  Here's why your Comcast rep is yelling at you  —  Warped employee incentives and an absence of competition make bad customer service inevitable  —  In 2006, a man named Vincent …
Josh Constine / TechCrunch:
Snapchat Files Trademarks To Handle Payments  —  Snappay?  Snapchat may try to monetize by processing peer-to-peer payments, money transfers, or online payments, according to two trademarks it filed earlier this week.  Owned by Snapchat and filed on July 11th by an attorney at Cooley …
Ashlee Vance / Businessweek:
Amazon's Cloud Is One of the Fastest-Growing Software Businesses in History  —  Five billion dollars.  —  That's how much Amazon.com (AMZN) will rake in from its cloud computing business this year, according to a new estimate from Pacific Crest Securities.  If true, it's an incredible figure.
Tweets: @bfrist
Todd Bishop / GeekWire:
Internal memo: Microsoft to cut off all ‘external staff’ after 18 months, imposing mandatory 6-month break  —  An internal Microsoft memo, distributed earlier today, imposes new restrictions on the company's use of “external staff” — including a new limit on people who work on projects for Microsoft through vendors.
Lenovo Newsroom:
Lenovo will continue selling 8" and 10" Windows tablets in the US, new models coming this holiday  —  Clarification on Lenovo Statement on Sales of Small Screen Windows-Based Tablets  —  We will continue to bring new Windows devices to market across different screen sizes …
Greg Sterling / Search Engine Land:
Yahoo Search Share Falls Below 10 Percent For “All-Time Low”  —  We're on the cusp of new comScore U.S. search market share data for June.  According to financial analyst notes, releasing the numbers early, desktop search declined for the fifth consecutive month after a period of growth in mid-2013.

Sponsor Posts

Microsoft:
Challenge for Change winners were inspired by heartache — and hope  —  Ten grand prize winners have been annnounced in Microsoft YouthSpark's Challenge for Change, a global contest that helps young people turn …
Avangate:
How to customize your website and marketing campaigns for international web traffic  —  Do you sell digital goods (Software, SaaS, eBooks etc) outside of North America?  Have you optimized your website to grow your global revenue?
Automatic:
Automatic App Gallery and Automatic Developer Platform: bringing the car into the future, today  —  We founded Automatic on the belief that our cars weren't living up to their potential.
Zoho:
Rolling Out Candidate Review Form for Zoho Recruit  —  The age old story of the tortoise and the hare is passé; today it's a rat race and the slow and steady often fall behind to give way for the faster ones.
Twin Prime:
More bars in more places doesn't mean much for mobile performance  —  More bars in more places.  The motto of AT&T's marketing campaign through 2007 was simple and effective.  It promoted AT&T's network …
 

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