Techmeme: Salesforce Introduces Interactive Mobile Customer Service And Gives Core CRM A Makeover (Ron Miller/TechCrunch)

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October 8, 2014, 7:25 AM

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Mike Isaac / New York Times:

Facebook working on stand-alone mobile app that will allow anonymous discussion; release expected in coming weeks — Facebook Readies App Allowing Anonymity — Facebook has long attempted to be the place where, above all else, you try to be yourself. — Soon, Facebook will allow you to be yourself, but under a different name.

Kurt Wagner / Re/code:

New Google+ Head David Besbris: We're Here for the Long Haul (Q&A) — Google+ isn't dying anytime soon, says Google's new head of social media David Besbris. — Of course, you'd expect the person in charge of the social network to say so, despite the fact that it's hard to ignore the chatter …

More: BGR, MobileSyrup.com, Marketing Land, Electronista, Tech Times, Ars Technica, Business Insider and WebProNews

Tweets: @alexia, @whatthebit, @joshconstine and @caseynewton

Bloomberg:

Symantec Said to Explore Split Into Security, Storage Cos — Symantec Corp. is exploring a breakup, according to people with knowledge of the matter, joining other large technology companies that are trying to make their businesses more focused and nimble. — The Mountain View …

More: TheStreet.com, Fortune, VentureBeat, Computerworld, Reuters and Seeking Alpha. Tweets: @dinabass

Mikey Campbell / AppleInsider:

AAA study: hands-free Siri more distracting while driving than other voice-control systems — AAA says Apple's Siri causes potentially dangerous driver distractions — According to a new study by the AAA Foundation for Traffic Safety, hands- and eyes-free infotainment and smartphone control systems …

More: AAA, MacRumors, Business Insider, Marketing Land, iDownloadBlog.com, Ubergizmo, Fortune, Ars Technica, Los Angeles Times, CNET, Electronista, Tech Times, 9to5Mac, BGR, New York Times, Cult of Mac and Wall Street Journal. Tweets: @dannysullivan

Andy Greenberg / Wired:

Feds ‘Hacked’ Silk Road Without a Warrant? Perfectly Legal, Prosecutors Argue — With only a month until the scheduled trial of Ross Ulbricht, the alleged creator of the Silk Road drug site, Ulbricht's defense lawyers have zeroed in on the argument that the U.S. government illegally hacked …

More: Gizmodo. Tweets: @emptywheel, @stanford, @anonyops and @dangillmor

Ellen Nakashima / Washington Post:

Twitter sues U.S. government over limits on ability to disclose surveillance orders — Twitter, the world's largest microblogging platform, on Tuesday sued the U.S. government, alleging that the Justice Department's restrictions on what the company can say publicly about the government's …

More: The Twitter Blog, Wired, ReadWrite, The Verge, The Next Web, New York Times, Digital Trends, ACLU, ZDNet, NEWS.com.au, The Register, VentureBeat, Inquirer, Engadget, USA Today, GeekWire, Guardian, The Hill, Nextgov, New York Magazine, BetaNews, Techdirt, Forbes, SlashGear, Poynter, Boing Boing, TechSpot, Nextgov, SiliconBeat, FedScoop, SC Magazine, Consumerist, TIME, Electronista, Slate, TechCrunch, PC Magazine, Threatpost, Re/code, Gizmodo, BBC, VatorNews and Bloomberg

Tweets: @mattcutts, @dnvolz, @digiphile, @emptywheel and @mikeisaac

See also Mediagazer

Bethany McLean / Vanity Fair:

Can C.E.O. Satya Nadella Save Microsoft? — The Empire Reboots — Over the last decade, as the biggest force in tech history hurtled toward irrelevance (albeit lucratively), a few blamed Microsoft' s woes on founder Bill Gates, while most pointed to his successor as C.E.O., Steve Ballmer.

More: GeekWire. Tweets: @jyarow and @howardlindzon

Neil Hughes / AppleInsider:

Latest Apple TV update enables remote access relay for HomeKit connected accessories — The center of a connected smart home could soon be the Apple TV, as Apple's latest beta software officially brings HomeKit support to its $99 streaming set-top box. — As first discovered by AppleInsider …

More: Tech Digest, TechnoBuffalo, Cult of Mac, MacDailyNews, Gizmodo, SlashGear and App Advice

Facebook:

Facebook debuts “local awareness” ads, enabling local businesses to target users by location — Helping Local Businesses Reach More Customers — For many local business owners, marketing is just one of the many duties they must tackle every day.

More: VentureBeat, Network World, AdExchanger, TechCrunch, Bloomberg, Inside Facebook, Mashable, AllFacebook and Marketing Land

Josh Constine / TechCrunch:

Facebook Opens Its Mobile Ad “Audience Network” To All Advertisers And Apps

More: Facebook Developers, Facebook, AdAge, Tech Times, Marketing Pilgrim, Inside Facebook, AllFacebook, Mashable, ExchangeWire.com, Wall Street Journal, Marketing Land, The Verge, The Next Web, CNET and AdExchanger

Devindra Hardawar / VentureBeat:

The year of Watson continues: IBM announces a slew of new partners, public cloud integration, & more — Above: IBM's Watson headquarters in Manhattan — NEW YORK — IBM's Watson supercomputer is on a roll. — More than a month after opening up Watson's cognitive computing capabilities to researchers …

More: Engadget, New York Times, TechCrunch, eWeek, Tnooz and PC World

Ron Miller / TechCrunch:

Salesforce Introduces Interactive Mobile Customer Service And Gives Core CRM A Makeover — Dreamforce, Salesforce.com's conference extravaganza, is coming next week, and Salesforce has some big announcements ahead of their showcase starting with an update to their core CRM product …

More: VentureBeat, ZDNet, TechRadar.com, CIO Today and Techworld. Thanks:@ashleymcarlson

Emil Protalinski / VentureBeat:

Google mobile app can now surface your past and upcoming bills from your Gmail account — Google today updated its main Android and iOS with support for surfacing past and upcoming bills. If you have the payment due date and amount in your Gmail account, the Google mobile app will find it.

More: Google, AndroidGuys, Wall Street Journal, Ubergizmo, BGR and Gizmodo. Thanks:@epro

CNET:

Marc Andreessen on Zuckerberg, Twitter, Apple Watch, bitcoin, PayPal spinning off, and Snowden — Zuckerberg is world's best CEO, Twitter the eighth wonder, says Marc Andreessen — The venture capitalist has been tweeting up a storm, sharing his thoughts on everything from startups to activist shareholders.

More: Business Insider, Business Insider and bizjournals. Tweets: @stshank. Thanks:@srikardr

Jordan Crook / TechCrunch:

Website creation service Squarespace updates with live preview editing, Getty integration — This Is The New Squarespace — Squarespace has just announced a brand new version of its product called Squarespace 7. — Obviously, the interface of the service (which gives users a full suite …

More: VentureBeat, The Next Web, PC Magazine, bizjournals, Electronista, Business Insider, PSFK and Mashable

Brian Krebs / Krebs on Security:

Misconfigured server at US bond insurer MBIA leaks account statements of clients on public web — Huge Data Leak at Largest U.S. Bond Insurer — On Monday, KrebsOnSecurity notified MBIA Inc. — the nation's largest bond insurer — that a misconfiguration in a company Web server …

More: Wall Street Journal, Washington Post, Tech Times, SecurityWeek, ITworld.com, Reuters, CNBC and Business Insider

Sean Gallagher / Ars Technica:

Adobe's Digital Editions e-book and PDF reader sends reading logs to company servers in plain text; Adobe says it's working on a fix — Adobe's e-book reader sends your reading logs back to Adobe—in plain text [Updated] — Adobe even logs what you read in Digital Editions' instruction manual.

More: Electronic Frontier Foundation, SlashGear, Channel EYE, Brave New World, The Digital Reader, The Register, PC World, Techdirt, Gigaom, Consumerist, Geek.com, Network World and Inquirer

Tweets: @j450nk, @thepacketrat, @mattblaze, @virtadpt and @dangillmor

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