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Dean Takahashi / VentureBeat:
Puls, a startup matching consumers with on-demand freelance technicians in 50+ US cities to fix common electronic devices, raises $50M Series C led by Temasek   —  Puls Technologies has raised $50 million to expand its business of providing on-the-go technicians to do tech support in your home.
Aug 28, 2018, 7:15 PMIn context
Zack Whittaker / ZDNet:
EFF FOIA suit findings: FBI relationship with Best Buy's Geek Squad dates back 10+ years; staff would tip FBI on unlawful customer data, in some cases be paid   —  A freedom of information request revealed that the FBI used the Best Buy division's repair staff to flag illegal content.
Mar 6, 2018, 3:45 PMIn context
Jason Del Rey / Recode:
Amazon has quietly rolled out free smart home consultation and $99 in-home product installation service in seven markets   —  The new service is aimed at educating customers about “the smart home” — and, naturally, about Alexa.  —  For 15 years, Best Buy's Geek Squad installation …
Jul 10, 2017, 12:22 PMIn context
Tom Jackman / Washington Post:
Court documents: FBI paid eight sources at Geek Squad when they found evidence of child pornography on computers sent in for repair   —  At a giant Best Buy repair shop in Brooks, Ky., Geek Squad technicians work on computers owned by people across the country, delving into them to retrieve lost data.
Jan 11, 2017, 2:50 AMIn context
Kevin Poulsen / Wired:
Use a Software Bug to Win Video Poker?  That's a Federal Hacking Case   —  On Monday, July 6, 2009, two engineers from Nevada's Gaming Control Board showed up at the Silverton Casino Lodge.  The off-the-strip Soutfasseenth Las Vegas casino is best known for its mermaid aquarium …
May 2, 2013, 1:50 AMIn context
Alan Feuer / New York Times:
Mayor Bloomberg's Geek Squad   —  It was a case for a digital Sherlock Holmes.  Last fall, the city's Department of Environmental Protection wanted, finally, to crack down on restaurants that were illegally dumping cooking oil into sewers in their neighborhoods — congealed yellow grease is responsible …
Mar 24, 2013, 5:35 PMIn context
Associated Press:
Best Buy cutting 600 Geek Squad jobs, 1,800 store workers as part of turnaround attempt   —  NEW YORK — Electronics retailer Best Buy Co. is laying off 600 staffers in its Geek Squad technical support division and 1,800 other store workers as it seeks to restructure operations and improve results, the company said Friday.
Jul 6, 2012, 10:45 PMIn context
Ann Zimmerman / Wall Street Journal:
Best Buy Tries On Apple's Sleek Look   —  RICHFIELD, Minn.—Best Buy Co. is testing a new turnaround strategy: making its cavernous electronics emporiums look more like Apple Inc.'s sleek retail outlets.  —  The heart of a test store near Best Buy's headquarters here is a Solution Central help desk …
Jul 5, 2012, 11:50 PMIn context
Miguel Bustillo / Wall Street Journal:
Best Buy Battles Over Use of ‘Geek’   —  Retailer Fights to Protect Squad's Trademark; Putting Rivals—and a Priest—on Notice  —  Just a few decades ago, a geek was a carnival freak who bit the heads off of chickens and rats.  —  Then geek became a catchall word for socially maladjusted individuals …
Jun 20, 2011, 9:30 AMIn context
Noah Shachtman / Danger Room:
Read 'Em All: Pentagon's 193 Mind-Numbing Cybersecurity Regs   —  Some people may find it strange that the Defense Department, which helped create the internet, is having so much trouble securing its networks.  Those people have not seen this mind-numbing, 2-foot-long chart …
Oct 11, 2010, 8:20 PMIn context

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