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Alexia Tsotsis / TechCrunch:
Google Ventures, Mark Cuban And Others Invest $1M In Social CRM Startup Nimble   —  Customer relationship management startup Nimble has raised $1 million in funding from notable investors Mark Cuban, Jason Calacanis, Don Dodge, Dharmesh Shah and more!  —  Nimble CEO Jon Ferrara views Nimble …
Jan 5, 2012, 9:00 AMIn context
Clint Boulton / eWeek:
Social CRM Charting $1B Course for 2012   —  The trend has spurred larger enterprise software providers to acquire smaller companies to gain social CRM tools rather than spend the time building them in-house.  —  Jive Software, Oracle (NASDAQ:ORCL), Salesforce.com (NASDAQ:SFDC) …
Aug 30, 2011, 3:20 PMIn context
Leena Rao / TechCrunch:
Seesmic Focuses On The Social Enterprise; Debuts Android, iPad Apps For Salesforce CRM   —  Social application developer Seesmic is making a big move into the social enterprise and is debuting a dedicated Android app and iPad app for Salesforce's CRM product (Windows Phone 7 will also be added soon), called Seesmic CRM.
Aug 29, 2011, 3:55 PMIn context
Jolie O'Dell / VentureBeat:
Get Satisfaction raises $10M to go global with its social CRM   —  Social CRM company Get Satisfaction has raised a $10 million second round of funding.  —  The company's online community customer-service platform lets brands create online communities where their customers can post questions …
Aug 3, 2011, 12:45 PMIn context
Leena Rao / TechCrunch:
LinkedIn Cuts Off API Access To BranchOut, Monster's BeKnown And Others For TOS Violations   —  Exclusive: Professional social network LinkedIn has shut down API access to a number of developers for terms of service violations, according to the company.  The six developers whose access …
Jul 1, 2011, 3:15 PMIn context
MG Siegler / TechCrunch:
Stealth Social Startup Cafebots Scores The First Money From Kleiner Perkins' New sFund   —  You've likely heard of CRM, customer relationship management.  But have you heard of FRM — friend relationship management?  Probably not.  But Cafebots hopes to change that shortly.
Oct 21, 2010, 2:45 PMIn context
Michael Arrington / TechCrunch:
Happy Merger Turns Ugly: Minor Ventures Sues Lithium Technologies   —  Just three months ago everyone was happy.  Lithium Technologies, which has a suite of social CRM solutions, picked up Scout Labs for a reported (by us) $20 million.  Minor Ventures, which incubated Scout Labs, was able to take a nice, if small, liquidity event.
Aug 26, 2010, 1:55 PMIn context
Jeremiah Owyang / Web Strategy:
How Insurance Companies Will Influence Rates Based On Your Tweets: Social Insurance Rates   —  Expect insurance and wellness companies to monitor social data, then reward -and penalize member actions.  —  Companies Want Accurate Customer Data and Social Data Promises a Gold Mine
Jun 14, 2010, 2:10 PMIn context
Leena Rao / TechCrunch:
It's Official: Lithium Technologies Acquires Brand Monitoring Platform Scout Labs   —  We scooped this news last week but it's official.  Brand tracking application Scout Labs has been acquired by social CRM company Lithium Technologies, according to a blog post on Scout Labs' site.
May 11, 2010, 12:30 PMIn context
Nicholas Kolakowski / eWeek:
Microsoft's New CRM Accelerators Embrace Social Networking, Web Portals   —  Microsoft will release free CRM Accelerators for Microsoft Dynamics CRM that allow the enterprise to pull data from social networks such as Twitter, centralize sales management across multiple channel partners through …
Jul 9, 2009, 4:45 PMIn context

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