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Darren Murph / Engadget:
Geek Squad technician arrested for invading customer's shower   —  Sure, it's easy (and sadistically enjoyable) to bust on Best Buy, especially when it considers frugal shoppers “devils” and shoos away loyal customers holding down the fort for a PS3, but the latest knock against the retailer will be even tougher to shake.
Apr 14, 2007, 1:40 PMIn context
Consumerist:
LEAKED: 6 More Geek Squad Manuals   —  Here's 6 more Geek Squad manuals.  Combine this with the 6 we've already posted and soon we'll have enough info to open our own franchise.  —  • Customer Satisfaction Index FAQ  —  Explainer for the Geek Squads customer service metrics system.
Apr 6, 2007, 9:40 AMIn context

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