Techmeme

Two results:

Jack Dorsey:
Let's reconsider our “users” … During a Square Board meeting, our newest Director Howard Schultz, pulled me aside and asked a simple question.  —  “Why do you all call your customers ‘users’?”  —  “I don't know.  We've always called them that.”  —  It wasn't something I've thought about for some time.
Oct 17, 2012, 4:50 PMIn context
Jack Dorsey:
Notes on my work at Twitter   —  There was a great profile in the New York Times about Twitter's CEO, Dick Costolo, which mentioned my work at the company.  It's not a common arrangement, so I'd like to clarify a few points.  —  In Spring of 2011, Dick asked me to take an operational role overseeing product, design, and brand.
Oct 9, 2012, 11:00 AMIn context

Sponsor Posts

Microsoft:
Ariela Suster expands her mission of violence prevention  —  Entrepreneur takes tech to the next level giving men in El Salvador an alternative to gangs.
eero:
eero data report  —  Read about trends in connected device adoption, usage patterns and behaviors from 10 major metropolitan areas.
Intercom:
From signed up to satisfied  —  Getting new users is easy; keeping them is hard.  Join Intercom co-founder Des Traynor as he explains how to bridge the gap between a company's initial traction and sustained success.
Zoho:
Zoho Docs — better documentation for enhanced patient care  —  “A hospital in Rhode Island performed three brain surgeries on the wrong side of the brain in less than a year.”  -NBC News
Worldpay:
Join us at the Web Executive Forum on Nov 8th  —  We're moderating an awesome panel on the future of web payments.  See the full event agenda and register here.