Techmeme

Results 1 - 10 of about 70:

Chris Morran / Consumerist:
Comcast Memo: Rep From “Painful” Retention Call Was Doing “What We Trained Him To Do”   —  A week after the posting of the neediest customer-retention call in Comcast history, the fallout continues, with the company's Chief Operating Officer telling Comcast employees in a memo leaked to Consumerist …
Jul 22, 2014, 6:05 PMIn context
Kate Cox / Consumerist:
From AT&T To Verizon: What The Web's Biggest Players Told The FCC About Net Neutrality   —  The FCC originally planned to stop taking comments about their net neutrality proposal on Tuesday.  But after demand overwhelmed and crashed their antique IT system, they extended the deadline to 11:59 p.m. (EDT) tonight.
Jul 20, 2014, 11:15 PMIn context
Chris Morran / Consumerist:
DropBox Jumps On Forced Arbitration Bandwagon, But Offers Online Opt-Out   —  Another company is taking the coward's way out of resolving legal disputes with its customers by tweaking its Terms of Service to take away users' rights to take the company to court and to prevent multiple users from having their complaints heard as a group.
Feb 28, 2014, 2:15 PMIn context
Laura Northrup / Consumerist:
Fitbit Voluntarily Recalls Rash-Inducing Force Wristbands   —  Since the first reports of contact dermatitis caused by Fitbit Force movement trackers surfaced on the company's forums (and gained publicity when Consumerist broke the story last month) customers have asked that the company recall the trackers.
Feb 21, 2014, 2:55 PMIn context
Chris Morran / Consumerist:
Store Combats Showrooming With $5 ‘Just Looking’ Fee   —  While some bricks-and-mortar chains are trying to curb showrooming — using a retailer to check out an item in person before buying it online — with price-matching or store-exclusive brands, one business has come up with a possible solution …
Mar 26, 2013, 10:35 PMIn context
Chris Morran / The Consumerist:
Dish Gives Itself The Award That CBS Stopped CNET From Giving   —  A week after CBS execs told the editors of CNET they could not give its Best Of Show award to Dish's Hopper DVR because the broadcaster is suing Dish over the device, their decision has backfired, with the satellite TV provider using …
Jan 18, 2013, 9:55 PMIn context
Mary Beth Quirk / The Consumerist:
PayPal Throwing Its Hat In The Online Daily Coupon Ring   —  PayPal is planning its own daily deal program in the U.S., joining the already crowded online arena where Groupon and LivingSocial are currently duking it out to offer the best discount.  It's all about options, these days.
Dec 14, 2011, 10:05 PMIn context
Chris Morran / The Consumerist:
PayPal Rains On Regretsy's Secret Santa Campaign Over Use Of Wrong Button   —  Accepting charitable donations online through a third party can be a tricky business.  It often requires that you provide reams of documentation to this third party that you are a non-profit or that the money is going directly to a non-profit.
Dec 6, 2011, 9:45 AMIn context
Marc Perton / The Consumerist:
Security Expert: Sony Knew Its Software Was Obsolete Months Before PSN Breach   —  In congressional testimony this morning, Dr. Gene Spafford of Purdue University said that Sony was using outdated software on its servers — and knew about it months in advance of the recent security breaches …
May 5, 2011, 12:15 PMIn context
Laura Northrup / The Consumerist:
Comcast's Xfinity Extreme 105: Pay More To Reach Download Cap Even Faster   —  Today, our friends at Comcast announced their new tier of Comcastically fast broadband service in 40 metropolitan areas.  It promises speeds of up to 105 Mbps.  Zoom!  The future is here.
Apr 18, 2011, 1:55 AMIn context

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